Delivering Training In Busy Work Environments

Scott Burgess is the CEO of Continu, a modern LMS for enterprise organizations. He’s passionate about improving workplace learning.
Organizations can achieve significant skill development and employee growth through microlearning and flexible training approaches that fit naturally into existing workflows, leading to better retention and immediate application of new skills.
The traditional approach to corporate training—lengthy seminars, off-site workshops and full-day sessions—no longer aligns with today’s fast-paced, hybrid business environment. Learning doesn’t require long blocks of dedicated time. Instead, a more agile approach that delivers high-impact training in shorter, more focused segments can be especially effective.
The Evolution Of Workplace Learning
At Continu, we’ve found that one of the main challenges organizations face for talent development is getting employees to make time for learning. Research from Deel indicates that 94% of employees would stay longer at companies that invest in their development. This disconnect highlights a critical need: delivering valuable training that respects time constraints.
Traditional training methods often demand too much from already-stretched schedules. While immersive learning experiences remain valuable for specific scenarios like new employee onboarding, they’re increasingly impractical for continuous skill development. The solution lies in reimagining how we deliver and consume professional learning.
The Power Of Microlearning In Modern Organizations
The principles of microlearning can help provide a transformative approach to corporate training. This methodology breaks down complex skills and knowledge into focused, digestible segments that employees can engage with on their own terms.
Research shows that microlearning improves knowledge retention by up to 20% compared to traditional methods, and the impact extends beyond retention. Organizations implementing microlearning report several key advantages:
• Knowledge application can increase by 17% when learned in smaller segments.
• Employee engagement in training programs increases by 50%.
• Course completion rates improve by four times compared to traditional formats.
Creating An Effective Microlearning Strategy
Success in implementing microlearning requires more than just breaking down existing content into smaller pieces. It demands a thoughtful approach that considers both learning objectives and practical constraints.
Developing Your Strategy
The most effective programs leverage diverse content formats while maintaining consistent learning objectives. This might include short video demonstrations, interactive simulations or focused problem-solving exercises.
To get started with building out your microlearning strategy, I recommend the following action items:
1. Identify critical knowledge gaps. Analyze performance data and conduct stakeholder interviews to pinpoint the highest-impact skills needing immediate attention.
2. Map objectives to formats. Match specific learning needs with appropriate microlearning approaches—use simulations for complex concepts, videos for procedures and practice scenarios for decision-making skills.
3. Launch a measured pilot. Start with one department or skill area, establishing baseline metrics before implementation to accurately measure improvement.
4. Gather dual-channel feedback. Collect both quantitative completion data and qualitative user experience feedback to refine your approach.
5. Establish balanced governance. Create a framework that maintains quality standards while giving departments flexibility to address their specific learning challenges.
The key lies in ensuring each segment delivers immediate value while building toward broader learning goals.
Measuring Success
The effectiveness of microlearning initiatives can be measured through both immediate and long-term metrics. Organizations should track completion rates, assessment scores, and practical application of skills and business impact.
Industry leaders like Microsoft have reported that their shift to microlearning resulted in a 50% reduction in training costs. These results demonstrate the potential of well-executed flexible learning programs.
Utilizing Technology
Technology can also be an integral part of delivering flexible training solutions as well. Learning management systems (LMS), for example, provide infrastructure to create, deliver and track microlearning initiatives effectively. According to Brandon Hall Group research, organizations using a modern LMS for microlearning report 40% better responses to business change.
Other technological solutions include:
• Mobile Learning Applications: These on-demand learning solutions deliver bite-sized content to employees exactly when needed, increasing completion rates by 45% compared to traditional e-learning.
• Learning Experience Platforms (LXPs): LXPs are systems that aggregate and personalize content from multiple sources while providing detailed analytics on engagement patterns and skill development.
• Collaboration Tools: These platforms facilitate peer-to-peer knowledge sharing and expert connections, turning tacit organizational knowledge into accessible learning resources.
Whether it’s to reach learners on the go, create solid learning experiences or connect learners, you’ll be able to better incorporate microlearning into your organization’s L&D strategy effectively.
Building A Culture Of Continuous Learning
The evolution of workplace learning continues with emerging technologies offering new possibilities for effective, time-efficient training. Artificial intelligence enables more personalized learning paths while virtual reality creates immersive experiences that can be completed in short sessions.
As organizations aim to make learning accessible, relevant and rewarding, the key is to create a balanced learning ecosystem that meets both organizational needs and employee constraints. Companies that master this balance position themselves for stronger employee development and better business outcomes.
By embracing flexible training approaches and microlearning principles, organizations can build stronger teams, improve skill development and drive better business results, all while respecting the valuable time of their employees.
Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?
link